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Delivery Policy

Here at Hember Firewood, we are committed to providing you with a smooth delivery process. Please read our delivery policy below for information.

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Delivery Locations

We offer free delivery to the following areas:

 

​All of: Hartford County, CT & Tolland County, CT

 

Portions of: Litchfield County, CT, Middlesex County, CT, Windham County, CT & Hampden County, MA

 

For deliveries outside of these areas, please contact us and we will try to accommodate. Please note that a delivery fee will apply. 

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Location Access

We will deliver to the location you specify at checkout. If there are specific requests we should know about, please let us know at checkout or contact us ahead of delivery.

 

We are not responsible for deliveries to incorrect addresses due to inaccurate information provided at checkout.

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For stacking services, we ask that you choose a location within 50 feet of the access point and it is a flat surface. If you have any questions or concerns, please contact us ahead of delivery.

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Timeframe​

We will provide delivery within 5 business days of your order. You will be contacted within 24 hours of order processing to confirm the date and time.

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If weather, traffic, or unexpected circumstances beyond our control arise, we will contact you immediately to reschedule delivery.

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